Why choose Joyholiday

2022-9-22

Why choose Joyholiday

While many competitors are caught up in a price war, Joyful Holidays persists in maintaining the highest quality of service. Unlike other travel companies, we always strive to offer customers the most favorable prices, sincere service, and the highest industry standards.

Authority Accreditation

Joyholiday not only enjoys excellent customer reputation but also is recognized by authoritative organizations in the industry, making it an internationally renowned travel brand. Joyholiday is a member of the National Tour Association (NTA) in the United States and is recommended by NTA as a qualified travel agency for hosting Chinese visitors to the United States. We are registered with the California Attorney General's Office for the sale of travel programs and have distinguished ourselves in the competitive market with our good reputation and reasonable prices. We were selected as the only travel company to host the 2012 China Travel Industry Officials and Travel Agency Executives Visit to the United States, invited by NTA. Additionally, Joyful Holidays is a member of the Better Business Bureau (BBB), and since 2008, we have received the highest rating of A+ from the organization every year.

In addition, as a member of the Confucius Preservation Society, Joyful Holidays is committed to promoting traditional culture, establishing moral standards, and maintaining community harmony. Joyful Holidays actively participates in community service activities, such as sponsoring large-scale cultural and artistic performances, and providing free travel programs for disabled children. The company has been honored multiple times as a leader in the Bay Area Asian community and has been interviewed several times by local television stations. The leadership team of Joyful Holidays is also widely recognized, with President Jessy Lin serving as the President of the Xiangyang North America Friendly Association. Executive Director Harry Chen is the Vice President of the Lions Club of San Mateo, the Chairman of the Xiangyang North America Friendly Association, and a member of the Taiwan Business Association.

Professional and formal training

Joyholiday, always striving for "quality first," is the only Chinese-owned travel agency in the industry that provides professional training and certification from ITMI to all its tour guides.

ITMI is the oldest and most authoritative professional tour guide training institute in the United States, with a history of over thirty years. Its teaching methods are renowned for their high standards and rigorous training, exerting a profound influence on the American tourism industry. While most of the tour guides at Joyful Holidays are experienced senior guides, the company still insists on providing them with systematic training, aiming to achieve two objectives:

Firstly, to ensure that we can truly provide the most professional tourism services;
Secondly, to fundamentally change and enhance the service quality of the Chinese tourism industry, ensuring that it is never inferior to the standards of the American tourism market, truly achieving economic affordability and value for money.

Every tour guide at Joyful Holidays receives ITMI certification to ensure they possess solid professional knowledge, excellent communication skills, enthusiastic service spirit, and patient service attitude. Our drivers are also required to prioritize safe driving, professionalism, and a friendly demeanor. For information about ITMI Academy, please visit  http://www.itmitourtraining.com 

Pioneering Classic Routes

Through field surveys and careful planning, Joyful Holidays has pioneered several classic routes within the United States, such as Olympic Rainforest, Glacier National Park, Arches National Park, Northwest Discovery Tour, Desert Oasis, Death Valley, Bryce Canyon, White Sands National Park, Carlsbad Caverns National Park, Presidential Monuments, and the Southwest Grand Loop. Whether you seek the bustle of metropolitan cities or the serenity of nature, we cater to various preferences. Moreover, Joyful Holidays serves as a professional bridge between North America and Asia, offering inbound and outbound travel services between North America and countries like China, Hong Kong, Taiwan, and other Asian nations.

Brand reputation is paramount to us.

As an industry leader, Joyful Holidays has always adhered to the service philosophy and operating principles of "integrity management, customer first". We strive to provide the highest quality service at the most reasonable prices, always maintaining the standards of boutique service quality and professional ethical values. Compared to other Chinese travel agencies, Joyful Holidays has a longer history and places greater emphasis on brand image, aiming to provide customers with the best travel experiences. We value our customers' reputation and hope to add joy and color to their lives through "a journey of spiritual cleansing that one must take in a lifetime", winning recognition from more customers.

The Perfect Exotic Experience

When Chinese-speaking travelers visit regions in China where they are not familiar with the language, or when non-English-speaking Chinese individuals visit North America, they may encounter language barriers and cultural differences that hinder them from truly enjoying their exotic journeys. Joyful Holidays' professional tour guides are proficient in Mandarin, Cantonese, and English, allowing them to provide comprehensive explanations of all the attractions along the way and the stories behind them. Additionally, we take you to visit unique landmarks and immerse you in the daily lives of local residents, providing travelers with an authentic experience of local culture and enhancing their understanding of exotic cultures. Joyful Holidays has branches or agents in cities such as San Francisco, Los Angeles, San Diego, Hawaii, and New York. In addition, we have long-standing partnerships with local partners in Beijing, Wuhan, Nanjing, Guangzhou, and Taipei, aiming to provide personalized services to global travelers.

Luxury Hardware Equipment

To ensure that you always maintain a joyful mindset during your journey, we strive to provide you with the highest quality of accommodation, transportation, and dining. This includes staying in four or five-star hotels, traveling in luxurious buses with professional licensed drivers, and being guided by experienced foreign and Chinese tour guides. Additionally, we can accommodate any dietary restrictions and preferences and fulfill any special requests from independent groups. Joyful Holidays even offers flexible itinerary arrangements and themed tours tailored to your interests and preferences, such as music exchanges, kung fu performances, or calligraphy lessons.

We firmly believe that tourism is not just a business or a job for operators and employees; it is also a responsibility and an ideal. For tourists, it is not merely sightseeing or a fleeting visit, but an experience of life and a way to integrate with natural history. With the above philosophy in mind, all employees of our company are and will continue to uphold the most sincere attitude, the highest quality of service, and the most diligent innovation, to realize and enable all our customers to experience the company's mission and goals.

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